All Systems Operational

My Extole Operational
Data Processing Operational
Campaign Publishing Operational
Consumer API Operational
Pod 0 Operational
Pod 1 Operational
Pod 2 Operational
Pod 3 Operational
Pod 4 Operational
Pod 5 Operational
Pod 6 Operational
Pod 7 Operational
Pod 8 Operational
Pod 9 Operational
Email Operational
Rewards Operational
Webhooks Operational
Client Zone API Operational
Event API Operational
AWS autoscaling-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS emr-us-east-1 Operational
AWS guardduty-us-east-1 Operational
AWS cloudfront Operational
AWS rds-us-east-1 Operational
AWS route53resolver-us-east-1 Operational
AWS route53 Operational
AWS s3-sa-east-1 Operational
AWS sns-us-east-1 Operational
AWS sqs-us-east-1 Operational
AWS ec2-us-west-1 Operational
AWS autoscaling-us-west-1 Operational
AWS elb-us-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Resolved - This is a notice of a new service sub-processor Extole clients may elect to use, OpenAI.

Sub-processor purpose:
Extole uses OpenAI to power its in-product AI Chat offered to client organizations.

Data shared with OpenAI:
As part of the AI Chat functionality, a client user may share limited PII for a program.

The full list of Extole sub-processors is here: https://docs.extole.com/product/product-overview/security-and-compliance/gdpr-ccpa

Oct 23, 14:16 PDT

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.