Incerased API Error Rate

Incident Report for Extole

Resolved

This incident has been resolved.

Posted Apr 29, 2026 - 05:21 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 29, 2026 - 05:17 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 29, 2026 - 05:11 PDT

Investigating

We are currently investigating this issue.

Posted Apr 29, 2026 - 04:53 PDT

This incident affected: Consumer API (Pod 0, Pod 1, Pod 2, Pod 3, Pod 4, Pod 5, Pod 6, Pod 7, Pod 8, Pod 9, Email, Rewards, Webhooks, Client Zone API, Event API).