Email Delays

Incident Report for Extole

Resolved

This incident has been resolved.
Posted May 05, 2026 - 08:56 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 05, 2026 - 08:28 PDT

Identified

Emails being sent through Sendgrid are currently not being delivered. We are working with Sendgrid to resolve the issue.
Posted May 05, 2026 - 06:50 PDT

Investigating

We are currently investigating an issue with our email provider Sendgrid, that is causing email delays.
Posted May 05, 2026 - 04:57 PDT
This incident affected: Consumer API (Email).