Production Performance Degraded

Incident Report for Extole

Resolved

This incident has been resolved.

Posted May 02, 2023 - 10:18 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2023 - 10:10 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 02, 2023 - 09:56 PDT

This incident affected: Admin API (My Extole, Campaign API, Person API, Reward API, Promotion Creation API) and Customer API (Zone API, Token API, Core JS).